Professional case management needs more than a digital filing system. It is crucial that information is available in the right context: Who is involved? What goals were agreed? What was observed and how did the situation develop over time? Lua brings these perspectives together in a central dossier.
Journal and progress notes can be recorded directly in everyday work and assigned to relevant areas of life, goals or offers. This creates understandable documentation step by step, which makes handovers easier and makes it clear, even after a long time, why decisions were made.